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User Accounts

Having issues with your Slush Pool account?

  • How can I change my registered payout address (wallet)?

    If your payout address is not protected neither by the lock nor by the 2FA then follow instructions below: Go to your Account Settings Go to Payouts tab Insert your new address Click “Submit“ button...

  • I can't log in. What is wrong?

    If you experience problems with log-in then please be aware that your credentials both password and user-name are case sensitive. The most common mistake is to put an e-mail as an user-name however it...

  • What is the best way to protect my account?

    We highly recommend to activate two factor authentication (2FA) to add an extra layer of security to your Slush Pool account. It can be done in the Settings > Security menu. After the initial setup, y...

  • What is the payout address and where can I find it?

    Payout address is the Bitcoin address where we will send you your rewards. If you do not have any Bitcoin address yet there are multiple wallet providers out there where you can create your own. We do...

  • How do I register at Slush Pool?

    Anonymity is one of the core values which we embraced deeply into our company philosophy. Therefore we do not collect any personal data and our registration process is really simple. Just fill in the ...

  • Why has my account been deleted?

    With regards to pool‘s Terms of Service, we take necessary safety precautions and reserve the right to permanently delete any accounts that have been inactive for 12 months from our servers. An accoun...